FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Do I need to wear a mask for my appointment?


Yes, as per public health orders masks are mandatory in all businesses. All employees are required to wear them as well. If you have any health exemptions please let us know prior to booking your appointment to ensure that health guidelines are being met in this instance.




Can I wait inside for my appoitment?


No, you are currently required to wait outisde or in your vehicle until we tell you to come inside. This is to insure that we do not exceed maximum capacity as required by the government.




Which colour service should I book for online?


There is a colour description page available to you at the bottom of our Hair Lounge page. If you are still unsure, please fill our a contact form and we will help you our from there!




Can I bring someone with me to my appointment?


Due to the current pandemic, you cannot bring anyone with you to your appointment. This is to insure that we do not exceed maximum capacity.




What age do I have to be to get my ears pierced?


You must be at least 12 years old and if you are under the age of 18 you will need a signature from your parent/guardian.