FAQs
A few of the questions we hear most often. Still wondering about something? Call or text us at 204-822-8077.
How do I cancel or reschedule my appointment?
We require 24 hours notice for haircut, styling, and single spa services, and 48 hours notice for hair colouring and multiple spa services. To cancel, log in to our online booking, or call or text us at 204-822-8077, or email info.shearbliss@gmail.com. Cancellations with less than the required notice and no-shows are charged 50 percent of the service.
Is there a cancellation policy?
Yes. We require 24 hours notice for all services. Cancellations with less than the required notice and no-shows are charged 50 percent of the service in question.
Can I bring someone with me to my appointment?
Due to limited capacity and client privacy, we kindly ask that you come to your appointment alone. Guests without an appointment may be asked to leave. Supervision is required for children's appointments.
How far ahead should I book?
Booking wait times depend on the season, the stylist, and the service. We always recommend booking as far in advance as possible, especially if you need a specific date or time. Ask your stylist for their personalized recommendation.
Can I return a product after using it?
Return your product within 30 days for a full refund or exchange, as long as it is at least half full. See our policies for full details.