Refund policy

Product returns

You can return a product within 30 days of purchase if it is at least half full. A receipt is required. If you gave us your account information at checkout, we can look the purchase up for you.

Bring the product back to the salon at 180C 5th Street in Morden, or call or text us at 204-822-8077 and we will sort it out with you. For an online order, contact us first and we will tell you where to send it.

Damaged or incorrect orders

If something arrives damaged, or it is not what you ordered, contact us within 30 days of delivery and we will replace it or refund it. Please keep the packaging and send us a photo, as it helps us sort the problem out faster.

Refunds

Approved refunds go back to the original payment method. Once we process the refund, it usually takes a few business days for your bank or card issuer to post it.

Services

Services that have already been received cannot be refunded. If you are not happy with a service, tell us within three days of your appointment and we will book you back in with your original stylist to make it right at no extra charge.

Our full salon policies, including cancellations and no-shows, are on our policies page.

Gift cards

Gift cards cannot be returned or refunded for cash.

Questions

Call or text 204-822-8077, or email info.shearbliss@gmail.com.